DdatumlyCreate dataset
Datasets/Support tickets
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Operations

Support tickets

Customer support cases with priorities, agents, categories, and resolution status.

7Fields
3Formats
∞Variations
02

Preview

Showing 7 of 25 generated rows

ticket_idsubjectcustomer_emailprioritystatusagentcreated_at
0aa72d33-d501-4567-ae9e-03f8e737e692Update account detailseli.kim@example.comnormalpendingEli Khan2024-05-07T06:00:09.545Z
340d9c1d-8834-4a5e-a193-a78b35d3ac88Unable to sign ineli.patel@sample.orgurgentopenNoah Garcia2024-09-12T09:48:05.507Z
ab603932-6995-4c58-9f77-2635e394088aExport is incompleteava.okafor@sample.orgnormalopenAva Silva2024-08-11T23:51:34.789Z
d75eb06f-91d8-414b-92ab-35dec60e7b89Billing questionleo.khan@example.comhighopenMaya Okafor2024-01-15T12:21:50.556Z
a08b4ab9-c917-4d33-8a21-3d1fb6dba0fcExport is incompleteeli.khan@example.comurgentresolvedMateo Okafor2025-02-06T07:18:28.086Z
3dadb864-bb74-46ae-8908-054c169a3449Export is incompletezara.kim@sample.orgurgentresolvedMateo Okafor2025-01-23T08:24:46.423Z
08190f6b-eed4-446d-8366-d09e29f0c277Integration helpmaya.nielsen@example.comlowresolvedNoah Garcia2024-02-09T20:15:56.281Z
support-tickets.json
[
  {
    "ticket_id": "0aa72d33-d501-4567-ae9e-03f8e737e692",
    "subject": "Update account details",
    "customer_email": "eli.kim@example.com",
    "priority": "normal",
    "status": "pending",
    "agent": "Eli Khan",
    "created_at": "2024-05-07T06:00:09.545Z"
  },
  {
    "ticket_id": "340d9c1d-8834-4a5e-a193-a78b35d3ac88",
    "subject": "Unable to sign in",
    "customer_email": "eli.patel@sample.org",
    "priority": "urgent",
    "status": "open",
    "agent": "Noah Garcia",
    "created_at": "2024-09-12T09:48:05.507Z"
  },
  {
    "ticket_id": "ab603932-6995-4c58-9f77-2635e394088a",
    "subject": "Export is incomplete",
    "customer_email": "ava.okafor@sample.org",
    "priority": "normal",
    "status": "open",
    "agent": "Ava Silva",
    "created_at": "2024-08-11T23:51:34.789Z"
  },
  {
    "ticket_id": "d75eb06f-91d8-414b-92ab-35dec60e7b89",
    "subject": "Billing question",
    "customer_email": "leo.khan@example.com",
    "priority": "high",
    "status": "open",
    "agent": "Maya Okafor",
    "created_at": "2024-01-15T12:21:50.556Z"
  },
  {
    "ticket_id": "a08b4ab9-c917-4d33-8a21-3d1fb6dba0fc",
    "subject": "Export is incomplete",
    "customer_email": "eli.khan@example.com",
    "priority": "urgent",
    "status": "resolved",
    "agent": "Mateo Okafor",
    "created_at": "2025-02-06T07:18:28.086Z"
  },
  {
    "ticket_id": "3dadb864-bb74-46ae-8908-054c169a3449",
    "subject": "Export is incomplete",
    "customer_email": "zara.kim@sample.org",
    "priority": "urgent",
    "status": "resolved",
    "agent": "Mateo Okafor",
    "created_at": "2025-01-23T08:24:46.423Z"
  },
  {
    "ticket_id": "08190f6b-eed4-446d-8366-d09e29f0c277",
    "subject": "Integration help",
    "customer_email": "maya.nielsen@example.com",
    "priority": "low
…
Schema

What’s inside.

A stable, documented schema across every generated format.

ticket_iduuid

Unique ticket identifier

subjectstring

Ticket subject

customer_emailemail

Requesting customer

prioritystring

Ticket urgency

statusstring

Resolution state

agentstring

Assigned support agent

created_atdate

Ticket creation date